Notifications
Manage the emails Dedupely sends you: Duplicate Reports, New Duplicate Alerts and product updates.
Dedupely can email you a regular report on your duplicates, alert you when Auto Match finds new ones, and keep you posted on new features. Each person, Admin or User, manages their own notifications. All notification settings are available on every Dedupely plan and the 7-day free trial.
How to open your notification settings
- Click your profile icon at the top right.
- Select My Account.
- Open the Notifications tab.
Duplicate Report
Added
An email report on your duplicates across your connected CRMs, to track your progress. Under Duplicate Report, choose a frequency:
- Disabled: no reports.
- Weekly (default): one report a week.
- Monthly: one report a month.
New Duplicate Alerts
Added
When a Duplicate Search with Auto Match reaches the number of new matches you set, Dedupely emails everyone in your account. Alerts are on by default. To stop getting them, uncheck Get notified when new matches are found in Auto Match and click Save changes. You get at most one alert email every 24 hours, and if you’re a member of several accounts, one email covers the searches from all of them.
Product Updates
Check or uncheck Subscribe to Dedupely Product Updates to get, or stop getting, emails about new features. This doesn't affect important account emails, like billing or security alerts.
What happens next
- Your changes only apply to you, not to your teammates.
- Your next Duplicate Report arrives on the schedule you chose.
Troubleshooting
I'm not getting my Duplicate Report. Check that the frequency isn't set to Disabled, and check your spam folder.
I'm not getting New Duplicate Alerts. Alerts only come from Duplicate Searches with Auto Match turned on, once they reach the number of matches set. Check your spam folder too. See Auto Match.
I unsubscribed from Product Updates but still get emails from Dedupely. Account emails, like reports, alerts, billing and security, are separate from Product Updates.
FAQs about notifications
- Can Users get reports and alerts, or only Admins? Both. Every Admin and User can get the Duplicate Report and New Duplicate Alerts.
- Can I turn off New Duplicate Alerts? Yes. In My Account → Notifications, uncheck Get notified when new matches are found in Auto Match and click Save changes. Your setting only changes your own alerts.
- Do my settings change notifications for my team? No. Each person manages their own.
- Will unsubscribing from Product Updates stop billing or security emails? No.
Next up
Changelog
-
The Duplicate Report only reports duplicates
The Duplicate Report email leads with what Dedupely found and shows each CRM's counts, including zeros. Each subject ends with its send date, so one report never threads under the last.
-
Auto Match, on every plan
Auto Match scans a Duplicate Search for new duplicates on its own and emails a report when it finds some. Turn it on per search, and each user can turn the emails off. Trials and free accounts can run it too.
Still stuck?
Our team helps on every plan and during the free trial, by chat, email or Zoom.
- Need help? Talk to support
- Questions about plans? Book a Zoom with sales
- Reading this with a model? Read this page as Markdown
- Feeding it the whole site? Read llms.txt
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