Security

How we protect your data

We prioritize the protection of your data, with audited compliance in place to ensure its safety.

Zero-trust architecture

Enhances security by minimizing trust and ensuring verification at every access point.

ISO Certifications

We protect your CRM data with globally recognized security and cloud standards.

Access control

Prevents unauthorized access by enforcing strict and customizable user-level permissions.

Pen testing

Regular security assessments to identify vulnerabilities and improve system defenses.

End-to-end data integrity

Guarantees consistency and reliability across its entire lifecycle, from input to output.

Secure data handling

Your data stays protected with encryption and industry-standard security.

Security documents

Stay updated with our latest articles and insights.

Privacy Policy

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This page explains how personal information is collected, used, and disclosed to ensure your data remains protected.

Terms of Service

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Learn about the terms that define the use of this service, fostering transparency and mutual understanding.

Our Security

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Explore the data protection measures in place, including encryption, audits, and adherence to security standards.

Subprocessors

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View the trusted partners we work with to deliver secure, transparent, and reliable data services.

ISO 27001

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Dedupely is ISO 27001 certified.

DPA

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Understand the compliance measures taken to ensure the safe and lawful handling of personal data.
Graphic of open hands holding a security badge, symbolizing Dedupely’s commitment to security and compliance.

Our Trust Center

Dedupely’s Trust Center provides a centralized space where you can explore our commitment to security, compliance, and transparency.

Real-time updates on certifications and compliance
Detailed information about our security practices
Easy access to audits, reports, and key documents
Visit our Trust Center

ISO 27001

Dedupely is ISO 27001 certified, the global standard for managing information security. Every process is designed to protect your CRM data by maintaining confidentiality, integrity, and availability across all systems.

ISO 27017

ISO 27017 enhances Dedupely’s cloud security with advanced controls tailored to cloud-based environments. These measures address unique cloud risks, ensuring your CRM data is safe from potential vulnerabilities.

ISO 27018

ISO 27018 ensures personal data in cloud environments is handled with strict privacy controls. Dedupely uses these standards to safeguard sensitive CRM information and meet global compliance requirements.
ISO 27001 certification badge
ISO 27017 certification badge
ISO 27018 certification badge
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Regular security audits and independent reviews

Dedupely undergoes regular audits and external reviews to validate the effectiveness of our security measures. These evaluations confirm our compliance with industry standards and ensure transparency in how we handle your CRM data.

Confirms Dedupely meets compliance standards
Provides third-party assurance of secure practices
Identifies opportunities to enhance data protection

Security partners

From Astra cutting-edge penetration testing to Vanta compliance automation, BD Emerson expert audits, and Mastermind assurance services, each partner plays a crucial role in strengthening our platform and protecting your CRM data.

Collaborate on advanced security improvements
Enhance Dedupely’s ability to scale securely
Bring specialized tools for CRM protection
The BD Emerson, Astra and Vanta logos.
Diagram illustrating user access control within Dedupely, featuring interconnected user icons to represent role-based access and permission management.

User permissions and least access control

We ensure that only authorized team members can access CRM data with flexible permissions and strict access controls. These tools are tailored to help you define roles, maintain boundaries, and protect sensitive information.

Enables granular control over Dedupely access
Scales as your team grows
Facilitates secure access across roles

FAQs

Who has access to my CRM data during deduplication?

Your data remains private and secured. Dedupely ensures that no unauthorized users, including Dedupely employees, can access or modify your CRM records.

How is my CRM data protected during deduplication?

Dedupely’s algorithm includes built-in safeguards to prevent anomalies from affecting your data. However, you maintain full control over merge actions and should review results for accuracy.

Does Dedupely store my data after deduplication?

Yes, Dedupely retains a cached copy of your data while you use the service. This allows us to continuously find and merge duplicates using the latest updates in your CRM.

Can I permanently delete my data from Dedupely?

Yes, you have full control over your data. You can delete it from Dedupely at any time.

Is Dedupely compliant with industry security standards?

Yes! Dedupely is ISO 27001:2022 certified, including ISO 27017 (Cloud Security) and ISO 27018 (Personal Data Privacy in the Cloud).

Does Dedupely share my data with third parties?

Dedupely partners with third-party services only to enhance performance, in full compliance with GDPR and ISO standards. Your data is never used for marketing or external sales.

How does Dedupely secure API connections to CRMs like HubSpot, Salesforce, and Pipedrive?

We use OAuth authentication and rotate tokens continuously to ensure security. Permissions are carefully managed to prevent unnecessary access.

How does Dedupely ensure secure user authentication?

Dedupely offers Two-Factor Authentication (2FA), session timeouts, Google sign-in, and encrypted passwords. IP whitelisting is also available for extra security.

Does Dedupely offer two-factor authentication (2FA) for added security?

Yes, 2FA is available to add an extra layer of security.

Can I control which team members have access to Dedupely?

Yes, you have full control over user roles and permissions. You can add, edit, and remove users as needed.

Can I track changes made through Dedupely?

Yes! Dedupely maintains activity logs, tracking both merges and user actions for transparency.

Where is my data processed and stored?

Your data is processed in Google Cloud and AWS North Virginia (USA) regions.

What happens if there is a security breach?

Dedupely follows a structured Incident Response Plan compliant with ISO 27001, 27017, and 27018 standards. If a security breach occurs:

  1. Detection & reporting: Employees report incidents immediately, and severity is classified (P0–P3).
  2. Containment & mitigation: The Incident Response Team (IRT) assesses impact and executes rollback plans if necessary.
  3. Investigation & root cause analysis: Logs and evidence are reviewed to determine the cause and prevent recurrence.
  4. Communication & notification: Affected users, regulatory bodies, and internal executives are informed per legal requirements.
  5. Remediation & prevention: Vulnerabilities are patched, monitoring is enhanced, and preventative measures are implemented.
  6. Post-incident review: Findings are documented, and lessons learned are integrated into security practices.
  7. Compliance & audit: Incident responses are logged for audit and regulatory compliance.

20,000+ companies trust Dedupely

Customers like Dedupely for its ease-of-use and enhanced capabilities over native solutions.

HubSpot logo
HubSpot Marketplace
★ 4.9/5 · 218 reviews
Salesforce logo
Salesforce AppExchange
★ 4.73/5 average rating
Pipedrive logo
Pipedrive Marketplace
★ 4.5/5 · 122 reviews

"Much cleaner data thanks to this easy-to-use and affordable solution.The data in our CRM is much cleaner thanks to this App. Easy to use and relatively inexpensive."

"Dedupely is the solution for duplicate contacts in management systems. It prioritizes merging while keeping key data. Highly recommended for anyone using Pipedrive integration."

Get started for free

20 free trial merges and as much free support as you need to get your duplicates under control.

"It prioritizes merging while keeping key data. Highly recommended for anyone using Pipedrive integration."
John K

John K

Head of Marketing, David J Anderson School of Management

Pipedrive MarketplacePipedrive user

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