Auto Match

Auto Match keeps matching new records in the background and lets you know when new matches reach the threshold you set. Nothing merges on its own: you decide whether to merge each match, send it to Manual Review or reject it.

At a glance

Works with
HubSpot, Salesforce, Pipedrive, Close, Nimble, Google Contacts and CSV files
Included in
Every plan, and in full in the 7-day free trial
What it does
Matching new records automatically until they hit your threshold

How Auto Match works

  • Turn it on for a Duplicate Search

    Auto Match keeps running that search as new records sync.

  • Set your threshold

    Choose how many new matches it takes before you get notified.

  • Get notified, then decide

    Open the new matches and merge them, send them to Manual Review or reject them.

Auto Match or Auto Merge?

Both keep finding new duplicates. The difference is who makes the call.

Auto Match Auto Merge
What it does Finds new matches and notifies you Finds and merges new matches on a schedule
Who decides You, match by match Your settings: match options, Merge Rules and schedule
Best for Duplicates that need a look first: similar names, shared emails, key accounts Duplicates you always merge the same way: exact emails, repeat form fills
A good fit when You want control over every merge without keeping track of new matches all the time You know how every match from a search should be merged

Good to know

  • Nothing merges on its own. Auto Match only finds and notifies. Every merge is your decision.
  • It follows your search. Auto Match uses the fields, match types and filters of the Duplicate Search it's on.
  • It works in the free trial. Try Auto Match in full on your own CRM.
  • Safety Settings still apply. Matches with too many records or example data go to the Excluded tab, as in any search.
  • Everyone is notified by default. Anyone in the account who doesn't need the alerts can turn them off in the Notifications menu.

Questions about Auto Match

Does Auto Match merge anything?

No. It finds new matches and lets you know. You decide what happens to each one.

What's the difference between Auto Match and Auto Merge?

Auto Match notifies you and waits for your decision. Auto Merge merges matches on the schedule you set, using your Merge Rules.

What threshold should I set?

One you can review in one sitting. If notifications come too often, raise it. If you'd like to hear sooner, lower it.

Who gets notified?

Everyone in the account, by default. You can turn Auto Match notifications off in the Notifications menu.

Can I use Auto Match in the free trial?

Yes, in full, on your own CRM.

Learn more

Try Auto Match on your own CRM.

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