Salesforce integration guide

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How to Integrate Dedupely with Salesforce

Integrating Dedupely with Salesforce helps you maintain clean, accurate data by identifying and merging duplicates efficiently. This guide walks you through the setup process and offers tips for optimal use.

Step 1: Log in to Dedupely

  1. Visit dedupe.ly and log in to your Dedupely account.
  2. If you don’t have an account yet, check out our guide on How to Create an Account to get started.

Step 2: Connect Salesforce to Dedupely

  1. If you haven’t connected a CRM yet, Dedupely will automatically prompt you to connect one. Select Salesforce from the available CRM options and follow the steps to grant permissions.
  2. If you’ve already connected a CRM and want to add another one: Open the CRM list in the left menu, click "+ Add New CRM or CSV", and select Salesforce to add another Salesforce account.
  3. Dedupely will redirect you to Salesforce’s login page. Log in with your Salesforce credentials and grant Dedupely access to your data.

Tip: If you manage multiple Salesforce instances for clients, explore our Affiliate Program or Partner Program to unlock additional benefits.

Step 3: Configure sync settings

  1. Choose the objects you’d like Dedupely to sync: Leads Contacts Accounts
  2. Dedupely syncs entire objects (e.g., all Leads). Partial syncing is not available.

Side Note: Dedupely charges based on the total number of records synced. For pricing details, visit our Pricing page.

  1. Start the initial sync. Depending on the size of your Salesforce database, this may take several minutes.

Tip: For more detailed instructions on syncing objects, see our guide: Syncing Records with Dedupely.

Step 4: Run your first deduplication scan

  1. After the sync is complete, navigate to Duplicate Searches in Dedupely.
  2. Create a new deduplication search: Select the object (e.g., Leads) and fields to match (e.g., email, name, phone). Use default settings for a quick start or customize the search as needed.
  3. Click Run Search to identify duplicates in your Salesforce database.

Note: For detailed guidance on setting up and interpreting deduplication scans, visit Finding Duplicates.

Step 5: Merge duplicates

  1. Once duplicates are identified, you can merge them using Dedupely: Manual Merge: Review and merge duplicates one by one for precision. Bulk Merge: Select multiple duplicates and merge them in bulk to save time. Automated Merge: Set up automation rules for continuous deduplication without manual intervention.

Note: All merging happens natively within Salesforce. For more details on Salesforce’s merging process, visit the Salesforce Knowledge Base: Salesforce Merging Guide.

Step 6: Ongoing maintenance

  • Schedule regular deduplication scans to keep your Salesforce database clean.
  • Leverage advanced features like custom deduplication rules for more refined results.

Troubleshooting Salesforce integration issues

If you encounter any issues during the integration process:

  • Verify that you’ve granted Dedupely the correct permissions in Salesforce.
  • Check Salesforce API usage limits, as exceeding them may impact syncs.
  • Restart the sync if data isn’t appearing correctly in Dedupely.

For additional support, reach out to our team via chat or book a Zoom session. Zoom with Support.

Next steps

Congratulations! Your Dedupely and Salesforce integration is now live. Start running deduplication scans to optimize your CRM data. For more information, explore our Quick Setup Guide or Salesforce Best Practices

.

Happy deduplicating! 🎉

We built a two-way, simultaneous integration on multiple CRM's and Excel/CSV. That means that when you merge two duplicates in Dedupely they will instantly merge in your Salesforce. No need to download or upload anything from or to your salesforce.

See the CRMs we support

Merging records from a file instead? See the CSV guide

First sync with Dedupely

When you sign up with Dedupely you are asked to connect with your Salesforce using your Salesforce login credentials. Once the connection is established we will automatically start syncing your data.

It's free to try. Sign up to Dedupely

How long does it take to sync?

Dedupely is very fast. Most syncs take between 5 and 20 minutes, but it depends on your Salesforce and how many records you are syncing with us. If you are syncing more than 300k records with us, please allow for 30 minutes for every 100k records.

Estimated sync time

  • 0-50k records: 2-15 minutes
  • 50-300k records: 15-90 minutes
  • 300-600k records: 1-3 hours
  • 600k-1M records: 3-10 hours
  • 1M+ records: around 10-12 hours

Why does Dedupely need to sync my data?

To apply our match and merge engine our algorithm needs access to your records. Once the sync is ready you will be able to match and merge your duplicates.

What about data security?

We take privacy and security seriously. Have a look at our security documents for a better understanding of our privacy and security, or contact us if you have any questions.

Can I choose which records to sync?

The first sync we will sync all of your records to make sure we get all objects, fields and columns (contacts, companies, deals, etc.). You can turn record types off later in CRM Settings.

We will always sync all the records in a particular record type.

Can I connect a sandbox environment in Dedupely?

We currently don't have the capabilities to connect sandbox environments. To ease any concerns - Dedupely will never merge any data without you instructing it. Syncing your Salesforce with us does not trigger any type of merge. Once your data is synced you can match duplicates freely. Merges only happen when you select matches and click Merge, or turn on Auto Merge.

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"The data in our CRM is much cleaner thanks to this App. Easy to use and relatively inexpensive."
H Chitty

H Chitty

HubSpot User

HubSpot MarketplaceHubSpot Marketplace
"I do recommend! A++ Pretty easy to use. Adequate reporting. SUPERB CUSTOMER SUCCESS!"
Alina T

Alina T

Sales Operations Specialist, FieldBee

51–100 employees
"Great tool that works as promised. Great customer support - Nestor was super helpful onboarding."

R McNaught

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HubSpot MarketplaceHubSpot Marketplace
"It prioritizes merging while keeping key data. Highly recommended for anyone using Pipedrive integration."
John K

John K

Head of Marketing, David J Anderson School of Management

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"The app worked great and helped me a lot with hundreds of duplicates in Pipedrive."
Samo J

Samo J

Founder & CSO, TapHome

Pipedrive MarketplacePipedrive user
"Superior deduping logic with excellent support - highly recommend for cleaning up messy HubSpot records."
M Weppner

M Weppner

"Dedupely was incredibly easy to set up, and the support team replied almost instantly each time I reached out. In just a few

Yuliya

Pipedrive User

Pipedrive MarketplacePipedrive Marketplace
"Incredibly effective at tackling massive duplicate data cleanup - exactly what we needed."

D Wright

HubSpot User

HubSpot MarketplaceHubSpot Marketplace
"The application works great and [...] their customer support was responsive and helped me get on the right track!"

Shawnee K

Salesforce User

Salesforce AppExchangeSalesforce AppExchange
"Worked as expected and Nestor at Customer support was extremely helpful walking me through some nightmare duplicate issues."

DiBlasio S

HubSpot User

HubSpot MarketplaceHubSpot Marketplace
"I was really pleased with Dedupely. It's highly configurable and works well when used manually or for automated deduping."

Laura R

Salesforce User

Salesforce AppExchangeSalesforce AppExchange
"It couldn't have been much easier to connect to HubSpot and run my first dedupe."

Emily K

Mercy Housing

HubSpot MarketplaceHubSpot user
"It did more than I expected. Support is great!"

Paweł S

Pipedrive User

Pipedrive MarketplacePipedrive Marketplace
"Dedupely helped us to quickly de-duplicate hundreds of records, with a level of transparency that gives you confidence..."

Grattan H

Pipedrive User

Pipedrive MarketplacePipedrive Marketplace
"Our customers want to achieve great results fast. Everybody at HubSpot already knows what Dedupely can do..."
Scott B

Scott B

VP Platform Ecosystem, HubSpot

"This tool made a week long project take a few hours. Definitely a go-to for deduplication processes."

Burchard J

HubSpot User

HubSpot MarketplaceHubSpot Marketplace
"It took away the huge headache we had of merging over 27,000 duplicate contacts."
Sean B

Sean B

Managing Director, Legal CPD

"Most of all, our team has been impressed by the way the Dedupely Customer Success team consistently goes above and beyond."

Isaac J

Salesforce User

Salesforce AppExchangeSalesforce AppExchange
"Great support. They are on top of things, and answer questions very quickly."

Larry D

Pipedrive User

Pipedrive MarketplacePipedrive Marketplace
"Works really well, support is A++++++"

Andy G

Pipedrive User

Pipedrive MarketplacePipedrive Marketplace
"We had 300k records in our CRM. Despite the large amount, Dedupely was perfect. The support was especially outstanding."
Simon W

Simon W

Tillhub

~50 employees
"Worked very simply and effectively and suited my budget [...] Very happy to recommend a good app and integration."
Allan R

Allan R

Co-founder & Managing Director, Target3D

11–50 employees
"Dedupely was huge in improving the quality of my CRM database. It saved me hours of manual merging."
Marco S

Marco S

Information Systems Manager, Efecte

~200 employees
"Fantastic time saver with great filters - auto and bulk merging made so much easier!"
A Team

A Team

HubSpot User

HubSpot MarketplaceHubSpot Marketplace
"It helped us clean up a giant mess of duplicates after migrating to HubSpot from our old CRM."

J Eddie

HubSpot User

HubSpot MarketplaceHubSpot Marketplace
"Perfect solution that delivers exactly as promised. Does exactly what we need it to. Great tool."

A Grogan-Crane

HubSpot User

HubSpot MarketplaceHubSpot Marketplace
"In a matter of maybe 30 minutes [...] Dedupely automatically took care of my dupes and merge needs. So happy I found it."

Wasmer D

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Running CRM cleanup for clients? See the Partner Program

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