Thanks for using Dedupely. If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days, from sign up and initial payment, to notify us via support ticket or email that you wish to receive a refund. This refund only applies to the initial payment made during sign up and not any subsequent payments (see "Further Charges").
Once you've notified us of your wish to be refunded, we will cancel your current subscription with Dedupely and send your credit card a refund. You will be notified by email when your refund is being processed. Please allow up to 14 days for the refunded amount to show in your credit card statement.
This applies to all integrations and plans.
If you recently closed your account with the integrated CRM, you must still notify us directly to cancel or receive a refund. We do not monitor access to your integrated CRM account and therefor it is your responsibility to let us know your wishes in regards to your Dedupely account.
If you request a refund before the 30 days since sign up have passed, and your card is automatically charged shortly after due to us taking time to get back to you, we will refund you both the initial amount and the second payment.
If you have any questions about this Refund Policy, please contact us.