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5 Must-Have Features of a CRM Duplicates Elimination Software

on February 26, 2018

Introduction CRM duplicates are formed when records are entered into a CRM system multiple times. It is common knowledge that bad data costs time and money. It has been revealed that users spend an average of 2 minutes searching through the database for replicates. Over the course of the year, the 2 minutes adds up […]

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How CRM Duplicates Damage Your Employee Morale

on February 26, 2018

Introduction The driving force of every business is its employees, and this is why their morale is very crucial. Employee Morale is measure of the total satisfaction and confidence that employees feel in the workplace. Employee morale is positive or high when they feel comfortable and positive about the work environment. It is however negative […]

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Top CRM Support Functions You Need in 2018

on February 26, 2018

Potential duplicate contact

Introduction Customer relationship management (CRM) systems are business-oriented tools used by companies to interact with customers and keep their records. A CRM database with its many features affords small and large businesses the opportunity to thrive. Recent years have seen improvements in certain aspects of technology such as Artificial Intelligence (AI) and Intelligent Automation (IA). […]

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Trends Causing CRM Duplicates in 2018

on February 26, 2018

Pipedrive import deduplication

Introduction For companies that work with large volumes of data, it becomes increasingly difficult to keep their CRM system free of duplicates. Also, data is being synchronized amongst more hardware devices, the chances of generating duplicates are increasing. To ensure that your data is clean, it is necessary to have a duplicate combating strategy in […]

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How to Decide on The Best CRM Backup Tool For You

on February 26, 2018

Introduction In business, one of the most efficient ways of keeping tabs with customer and sales records is through the use of a Customer Relationship Management (CRM) system. It is of utmost importance to find a CRM system that protects the company’s database and also provides a backup of all the data stored on the […]

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How Duplicate CRM Data Hurts Your Sales

on January 16, 2018

Introduction Duplicate CRM data occurs when the same customer’s record appears more than once in a CRM system. Many CRM replicates are either from process or employee errors. There has been a lot of buzz around duplicate CRM data, but still, many organizations do not pay attention to it. One reason is that they are […]

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CRM Data Cleansing & Decluttering 101

on January 16, 2018

Introduction A lot of emphases is usually placed on the cleanliness of CRM data, but many people still do not know how to go about it. In fact, many people do not know what can be classified as unclean data. The importance of clean CRM data cannot be overstated. Unclean CRM data can be in […]

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Five Ways to Spring Clean Your CRM Data

on January 16, 2018

Introduction CRM data is undoubtedly important to the long-term success of any business. Given its importance, you would need to spring clean your CRM data regularly. Messy and clumsy CRM data can not only hamper your relationship with your customers but also cause disorganization within your business. Many people do not pay attention to clean […]

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5 Ways To Know When Your CRM Duplicates Are a Big Problem

on January 16, 2018

Introduction Without customers, every business will be a dry bone. This is why it is important for every business to put their customers first. One way of doing this is by managing and maintaining your relationship with them. CRM tools are the most efficient methods of managing interactions with your customers. These tools help you […]

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